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ARK
of
REFUGE
,Inc
"Bridging the Gap between Municipality & Client."
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On The Job (OTJ)
Training Manual
Full Version
Downloadable OTJ Manual
Full Version
Program: All Programs
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Table of Contents
Table of Contents
Table of Contents
Program: All Programs
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SECTION 1
Answering The Phone
SECTION 1
Program: Crisis Response Program � Dispatch
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SECTION 2
Client Intake
SECTION 2
Program: All Programs
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SECTION 3
How to Disburse Available Resources
SECTION 3
Program: All Programs
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SECTION 4
Booking/Using Hotel Vouchers
SECTION 4
Program: Crisis Response Program
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SECTION 5
Booking/Using Uber Vouchers
SECTION 5
Program: Crisis Response Program � Transportation
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SECTION 6
Disbursing Gift Cards
SECTION 6
Program: Poverty Diversion � Courtesy Card Program
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SECTION 7
Disbursing Clothing
SECTION 7
Program: Crisis Response Program � Emergency Clothing
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SECTION 8
General Event Protocols
SECTION 8
Program: All Programs
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SECTION 9
Scheduling Events - Community
SECTION 9
Program: All Programs
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SECTION 10
Scheduling Events - Partner
SECTION 10
Program: All Programs
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